We have policies that have been established to help us run our studio in an efficient and consistent manner. You should be sure to make yourself familiar with these policies to be sure that you have a memorable and unforgettable experience. Sessions We have select weekday mornings and afternoons that are available. It is important to keep in mind that these are on a limited basis. The prime time of the week is on Saturday. For this reason, this day comes with a 50% premium. The 50% payment is required to be paid at the time your session is scheduled. Please be courteous and not be late to your photo session. It is not uncommon for us to have other clients with appointment times right before or right after yours. If possible, please try to arrive ten minutes before you scheduled time. This will allow for you to get comfortable so that your session will be the best it can be. In the event that you are late will make the best of the time we have left during your scheduled time. Payments We accept all forms of payment including Visa, MasterCard, Discover, American Express, PayPal and even personal checks. Cancellation and Rescheduling If you need to reschedule your session, we require at least two business days’ notice. We consider the deadline at 5:00 pm on the second business day before the shoot. We will always work around your schedule and be as flexible as possible. Deposits are not refunded. Viewing The Images From The Session In order for you to view your photographs you will need to schedule a preview appointment. The reason why you need to schedule an appointment is so that you can view your images and make the decisions on which to purchase. For this reason, it is important to bring all people who will be helping you make this decision. I will be there to help guide you through the process and help you make your decisions and answer any questions you may have. All of your order decisions should be made during this time. A 24-hour advance notice is required to cancel or reschedule a review session. The reason behind this is because the review must be prepared in advance by our staff. Online Proofs We would prefer to do a personal review of your proofs. However, we also offer the option of viewing the proofs online with a deposit of $50. If this is something that you would like we will apply the deposit to your order when we receive it. We need to mention that the order should be placed within 14 days of the date the images we posted for viewing. At the end of the 14 days the proofs will be removed from the website. If you need to have them reposted there will be an additional $25 non refundable fee. These will also have an expiration date of 14 days. Archives Of Images We will keep all of the image files in our systems for ninety days. This should give you plenty of time to view, make your decisions and complete your purchases. There may be times when images are stored longer than ninety days but this is not a guarantee. It is recommended that you plan on making all of your selections and purchases at your scheduled review session. Hours Of Our Studio Our studio has set hours of Tuesday through Friday, by appointment only and Saturday and Sundays 9am-7pm. Monday our studio is closed. Receiving Your Final Portraits Once you order your final portraits and other products they will be shipped directly to your home. If for some reason you need to make special arrangements to pick up your order will work with you to be sure that we can find a solution that will fit your needs.